Everything you share with hvbet — where it goes, how it's stored, and who can access it — is explained clearly on this page. We believe transparency is the foundation of trust.
The measures we take to keep your data safe
All your data is encrypted with TLS 1.3 and AES-256 — protected at every stage from transmission to storage, with bank-grade security.
You always have the right to view, correct, or delete your personal data. Contact support and we'll take action within 24 hours.
Hvbet never sells your personal data or shares it with third parties without your consent. Data is not disclosed externally except where required by law.
If any unusual login attempt or suspicious transaction is detected on your account, our automated system immediately raises an alert and notifies you.
All data is stored on encrypted servers. Passwords are saved as bcrypt hashes — not even hvbet staff can view your password.
Hvbet's security systems are regularly audited by independent third-party experts. Any vulnerabilities found are patched promptly.
Hvbet collects two types of data — information you provide during registration, and data collected automatically as you use the platform.
Information you provide directly:
Automatically collected data:
hvbet only collects data that is strictly necessary. We do not ask for personal information beyond what is required.
Hvbet uses your data for five core purposes, each of which is clearly outlined below:
For account creation, transaction processing, bet confirmation, and payout disbursement.
For KYC verification, fraud prevention, and account security.
To address your complaints or questions and resolve any transaction issues.
To understand your preferences and offer relevant bonus promotions and game recommendations.
For compliance with Anti-Money Laundering (AML) regulations and other legal obligations.
Hvbet has put both technical and administrative measures in place to protect your data. These layers of security work together to keep your information safe.
| Security layers | Method | What it protects |
|---|---|---|
| Transmission | TLS 1.3 | Data sent from your browser to our servers |
| Storage | AES-256 | Data stored in the database |
| Password | Bcrypt hash | Login credentials |
| Access control | Role-based permissions | Internal staff access |
| Monitoring | 24/7 SIEM System | Unusual activity detection |
| Backup | Encrypted every 6 hours | Data Loss Prevention |
In the event of a security breach, affected users will be notified within 72 hours.
Hvbet uses cookies to keep the platform running smoothly and to improve your experience. Cookies are small files stored in your browser.
Optional cookies can be disabled at any time through your browser settings. Note that some features may not function properly if you do so.
Under hvbet's privacy policy, you have the following rights:
You can request to see all the information hvbet holds about you.
You can request corrections to any inaccurate or outdated information.
You can request deletion of your personal data upon closing your account.
You can export your information in a readable format.
You can object to your data being used for specific purposes.
You can opt out of promotional messages at any time.
To exercise any of your rights, email us at support@hvbet.app. We typically respond within 7 business days.
How long your data is retained depends on the type of data and applicable legal requirements.
| Data type | Retention period | Reason |
|---|---|---|
| Account information | Duration of active account + 5 years | Legal and regulatory obligations |
| Transaction history | 7 years | Financial regulatory obligations |
| KYC Documents | 5 years after account closure | AML compliance |
| Support conversations | 3 Years | For dispute resolution purposes |
| Cookie data | 30 days – 1 year (depending on type) | Platform operations |
| Marketing preferences | Until you opt out | Communications management |
Once the retention period expires, data is securely deleted or anonymised.
If you have any questions about this Privacy Policy or wish to exercise any of your rights regarding your data, please get in touch with us.
If our Privacy Policy is updated, you will be notified via your registered email or a platform notification. For significant changes, at least 30 days' notice will be given.
For privacy-related complaints, hvbet is committed to responding within 7 business days.
Frequently asked questions
Your privacy is treated with the utmost care at hvbet. Register securely and play with confidence.