Hvbet Terms & Conditions — plain language, in English, fully transparent

By using the hvbet website and app, you are fully accepting these Terms & Conditions. These terms apply to all users, including those based in Bangladesh.

To open an account and use services on hvbet, you must meet the following conditions:

• You must be at least 18 years of age.
• Online betting must not be legally prohibited in your country of residence.
• You must provide accurate and truthful personal information.
• Each person may operate one account only.
• Do not use hvbet to engage in any illegal activity.

To open a valid account on hvbet, you must provide your correct name, mobile number, and email address. Submitting inaccurate information may cause issues during account verification and could result in your withdrawal being blocked.

Each person is allowed one account only — opening multiple accounts under the same name, from the same device, or using the same payment method is strictly prohibited.

• You are responsible for keeping your account password confidential.
• You may not allow anyone else to use your account.
• A photo ID may be required for KYC verification.
• If you notice any unusual activity on your account, contact hvbet support immediately.

Withdrawals may be limited until KYC verification is complete. Getting verified as early as possible will save you trouble down the line.

Hvbet accepts deposits via Mobile Pay, Nagad, Rocket, and bank transfer. The minimum deposit is ৳100 and no platform fee is charged on deposits.

Please keep the following in mind when making a withdrawal:

• The minimum withdrawal amount is ৳300.
• Withdrawals must be made through the same payment method used for your deposit.
• Daily withdrawals will be limited until KYC verification is complete.
• Additional verification may be required for your first withdrawal.
• For suspicious transactions, hvbet may temporarily place a hold on payments pending investigation.

All bonus offers at hvbet are subject to specific terms and conditions. Please read the relevant terms before claiming any bonus.

• Each bonus offer has its own wagering requirements and expiry period.
• The welcome bonus can only be claimed once per account.
• Any attempt to claim bonuses by creating multiple accounts will result in all accounts being closed.
• Withdrawing while a bonus is active will result in the bonus being forfeited.
• Cashback bonuses generally carry no wagering requirements, though this may vary by offer.
• hvbet reserves the right to modify or cancel any bonus offer.

To learn more about the bonus program Bonus Page View.

Before placing a bet on hvbet, it's important to know the key rules below. Without them, results can be confusing.

• Bets cannot be changed or cancelled once confirmed.
• Bets placed before a match starts are pre-match bets; bets placed during a match are in-play.
• If a match is abandoned or cancelled, the stake for that bet is refunded.
• If incorrect odds are displayed due to a technical error, hvbet reserves the right to void the affected bet.
• The maximum stake per bet is determined by your account level and the market.
• If a suspicious betting pattern is detected, hvbet may suspend payments pending investigation.

Hvbet believes gaming should be fun, not stressful. We want every player to enjoy a safe and responsible experience.

• No one under the age of 18 is permitted to use hvbet — no exceptions.
• Deposit limits, loss limits, and self-exclusion options are always available.
• If you feel your gaming is getting out of control, contact our support team right away.
• hvbet may suspend or permanently close an account if required.

Learn more about Responsible Gaming Responsible gaming View page.

Hvbet may suspend or permanently close an account at any time for the following reasons:

• Operating multiple accounts.
• Registering with false or inaccurate information.
• Bonus abuse or fraudulent activity.
• Colluding with other users to gain an unfair advantage in betting.
• Suspected money laundering or illegal financial activity.
• Serious violation of hvbet's rules and policies.

If an account is closed, any valid balance (excluding bonuses) will be returned, though this may be delayed while an investigation is ongoing. If you wish to close your account voluntarily, please contact support.

For any issues or complaints, please reach out to hvbet via live chat or email us at support@hvbet.app. You can typically expect an initial response within 24–48 hours.

• When submitting a complaint, please clearly provide your account username and a description of the issue.
• Providing a transaction reference number speeds up the resolution of payment disputes.
• Complaints regarding betting results must be submitted within 72 hours of the event.
• hvbet's decision shall be considered final, though you may submit an appeal if you have valid grounds.